Business Process Outsourcing

Power Up Your Business

Our business process outsourcing meets your needs and objectives. It starts with an in-depth consultation to a personalized plan with services that perfectly match your requirements. Guaranteeing quality with adaptability and scalability, ensure smooth integration with your existing operations.

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Powering the world’s top tech companies

Powering the world’s top tech companies

Efficiency Through Delegation

Efficiency through delegation empowers teams to leverage collective strengths, distributing tasks based on individual expertise and capacity. By entrusting responsibilities to capable members, leaders optimize time and resources, fostering a streamlined workflow. Delegation cultivates a culture of accountability and autonomy, encouraging team members to take ownership of their roles and contribute proactively. Effective delegation promotes skill development and fosters collaboration, as tasks are allocated according to skill sets and priorities. Ultimately, it liberates leaders to focus on strategic initiatives, driving productivity and innovation across the organization.

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SERVICES

Our Business Process Outsourcing Services

Software Development & Maintenance

Our BPO team of experienced engineers seamlessly integrates with your internal team, leveraging agile methodologies to deliver high-quality custom software solutions. We handle the entire development lifecycle, from initial concept to ongoing maintenance, freeing you to focus on strategic innovation.

Scalable Support

Our BPO solutions scale with your business growth, we utilize cloud-based solutions and agile methodologies to ensure flexible and adaptable service delivery. Adaptable solutions that cater to growth without infrastructure investment.

Customer Service & Support

Our BPO experts manage all your customer pain points. Our customer services handles inbound and outbound queries for sales and technical support. We also provide support for email, chat, and social media engagement through dedicated teams, ensuring a reliable customer experience across all channels.

Information Technology (IT) Services

Our BPO streamlines your IT operations. We manage and maintain your computer networks and systems, ensuring peak performance. Our team of experts will manage your entire IT infrastructure, from networks to servers. This includes installation, configuration, ongoing maintenance, security updates, and recovery planning.

Global Reach

Our BPO experts provide access to a global talent pool and expand your reach to new markets with our international BPO services of a multilingual BPO network. Established delivery centers with standardized workflows and IT infrastructure to ensure collaboration across time zones. Cloud-based platforms facilitate real-time communication and project management, accelerating market entry with specialized resources

Content Creation & Management

Our BPO experts empower high-quality content creation for your marketing strategy. Creating engaging content such as blog posts, website copy, and marketing materials. Develop visuals like logos, infographics & videos aligned with your brand identity to reach new audiences and drive conversions globally.

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PROCESS

Our Business Process Outsourcing Process

Custom Software Development

Frustrated by off-the-shelf software limitations? Custom solutions built for your unique business needs. Automate the process & boost efficiency and new possibilities for growth. Our expert team guides you through every step through consultations from design to implementation to grow your business.

Web App Development

Crafting dynamic web experiences entails integrating interactive elements and captivating design to engage users effectively and enhance their online interactions. It involves a fusion of technology and creativity to deliver seamless and memorable digital journeys.

Mobile App Development

Qwerty Experts bring your mobile app dream to life. Our expert developers build feature-rich, user-friendly apps from native to cross-platform. We provide you guidance throughout the entire process, from initial concept to launch.

1

BPO Process Initiation

  • Client Consultation
  • Needs Assessment
  • Scope Definition
  • Agreement Finalization

2

Operational Implementation

  • Team Training
  • Task Allocation
  • Technology Integration
  • Quality Assurance Setup

3

Improvement Strategies

  • Performance Evaluation
  • Feedback Mechanisms
  • Process Refinement
  • Technology Upgrades

Engagement Model

Choose your path to greatness with Qwerty Expert's flexible engagement model

Build Your Dedicated Team

Turn your project vision into reality with our Dedicated Team Model. At Qwerty Experts, we provide a custom team of specialists specifically for your needs. Whether you require UI/UX designers, Software developers, System Architecture Engineers, Quality assurance specialists, or DevOps engineers, we provide the perfect combination of experts to bring your dream project to life.
Build Your Team

Fixed Price Projects

The fixed price model keeps your project costs clear and predictable. This approach includes complete aspects of a project or the scope of a project. It's ideal for projects with well-defined goals, MVP, and integrations e.g. ERP, Booking System, Portals, and Truck Tracking System. We provide free consultation, and SRS Documents for the first time. Pick your slot to get a free consultation about your idea or issue.
Develop Your Project

Success Stories

OBG
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Antonio D. Cruz

Founder
Online Battleground (OBG) is an emerging gaming platform hub that hosts Esports tournaments, leagues, ladders, and fantasy leagues. The platform aims to provide a seamless and exciting gaming experience for players of all levels, from casual gamers to professional Esports athletes. OBG offers a variety of games and tournaments, allowing users to compete, win prizes, and immerse themselves in the world of competitive gaming.
Composure
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Anmol Sahai

Founder & CEO
Composure law firm is a well-established legal practice specializing in various areas of law. With a growing client base and increasing operational complexities, the firm recognized the need for an efficient and comprehensive management software solution to streamline their intake process, expedite case processing, and provide real-time data insights. Their goal was to enhance productivity, improve collaboration, and deliver exceptional legal services to their clients.
BPI Sports
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Deniz Gungor

Digital Marketing Director
BPI Sports, a prominent player in the sports nutrition and supplement industry, has been dedicated to helping fitness enthusiasts and athletes achieve their performance goals for over a decade. With a wide range of products designed to enhance fitness, muscle growth, and overall well-being, BPI Sports has earned a solid reputation among its loyal customer base.
Azeera
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Puneet Agarwal

CEO & Founder
Azeera jewelry is a renowned online retailer specializing in exquisite, handcrafted jewelry pieces. With a commitment to quality craftsmanship and personalized designs, Azeera has been serving customers with unique jewelry options for over a decade. However, in the rapidly evolving e-commerce landscape, Azeera recognized the need to revamp its website to stay competitive and offer an even better shopping experience for its customers.
Sven & Son
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Brett Messieh

Chief Marketing Officer
Sven & Son is a distinguished online retailer specializing in premium mattresses and adjustable bed frames. With a commitment to providing customers with the ultimate sleep experience, the company has established itself as a trusted name in the highly competitive mattress industry. Their website, svenandson.com, serves as the digital storefront for a global customer base seeking quality sleep solutions.
Shop Birdie Box
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Xanthe Gentry

Director, Digital & E-Commerce
Shop Birdie Box is a well-established online retailer specializing in unique golf-themed gift boxes and subscription services. With a strong presence in the golfing community, they offer a wide range of high-quality products curated for golf enthusiasts. However, despite its success, Birdie Box recognized the need to enhance its online shopping experience to meet evolving customer expectations and grow its business further.
Isuzu system
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Leonardo Di Francesco

Director Business Development
The client, Isuzu Systems, is a leading manufacturer and distributor of industrial machinery and equipment. With a global presence, they provide a wide range of products and services, including heavy machinery, spare parts, and maintenance solutions. Isuzu Systems recognized the need to streamline its ordering process to enhance efficiency and customer satisfaction.
Set For Set
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Kiel Digiovanni

Co-Founder
Set For Set is a fitness equipment company that specializes in providing high-quality resistance bands, kettlebells, and other fitness products. Founded by fitness enthusiasts, the company aims to promote health and wellness by offering durable and versatile workout equipment suitable for individuals of all fitness levels. Set For Set is known for its commitment to quality and innovation in the fitness industry.
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